Threeways Nursing Home
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People said they did not have anything to complain about, and relatives said they were aware of the procedures and who to complain to, but had not needed to use them. Threeways Nursing Home is located in Seaford with parking on site and nearby on the road. The inspection team was led by a CQC inspector joined by an Expert by Experience and a practising professional. The inspection team was led by a CQC inspector who was joined by a second inspector and an Expert by Experience .
There were systems in place to manage medicines, but guidelines for some medicines were not clear, which meant medicines may not have been given to people in a safe or consistent way. Five of the 11 people spoken with raised concerns about poor response times to call bells. In relation to two of these people we noted that their call bells were not in reach. There is also information on paying for your social care and getting help from solicitors. In claiming this listing, you are confirming that this service belongs to you and you agree to only upload true and accurate information. You acknowledge and agree that we may request verification and identity and address documents and information from you in order to complete fraud prevention and identity and address verification checks.
Further Details:
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. New staff were required to complete an induction programme in line with Skills for Care, and the ongoing training programme supported staff to meet people’s needs.
People also felt there were enough staff working in the home and that staff provided the support and care they needed. The people we spoke with told us they were happy with the care they had received and with the staff team. One person who used the service told us “Yes I’m very happy here, I have no complaints”. Training schedules confirmed staff had received training in safeguarding adults at risk.
Tell us about your care
People who had completed their period of isolation were able to access communal areas if they wished. Staff were supporting people to remain safe and stay socially distanced when possible. – the service is performing badly and we've taken enforcement action against the provider of the service.
You can see what action we told the provider to take at the back of the full version of this report. At this inspection we found the provider had taken action to meet the breach in Regulation 13 of the HSCA Regulations 2014, however they had not addressed the breach in Regulation 17 of these Regulations. One person said 'There are more choices at breakfast and supper but at lunchtime you really get what is prepared for you. If you don't like it you can say and they will give you something else'.
Guidance for providers
At other times we offer an answer phone service so please leave a message and we'll call you back. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided.
Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. We found a number of breaches of the Health and Social Care Act Regulations 2014.
Abundant Grace Nursing Home
Staff had a good understanding of people’s needs and enabled them to be independent and make choices. There was a choice of food and drinks throughout the day and people were supported to eat a nutritious diet and drink enough fluids. Staff monitored people’s health and ensured people could access healthcare professionals and services, to maintain their health and well-being.
People told us they felt safe living at Threeways Nursing Home. There were sufficient levels of staff to protect people’s health, safety and welfare. The provider had improved staffing levels based on the dependency of people’s needs. The Care Quality Commission monitors the operation of the Deprivation of Liberty Safeguards and to report on what we find.
The home is situated close to the shops and railway station in Seaford town centre and within walking... Seaford Head Retirement Home 107 Steyne Road, Seaford, BN25 1AS ★★★☆ Seaford Head Retirement Home is a medium size care residence in Seaford, with a capacity of 16. The care home cares for elderly with Alzheimer's and other forms of dementia. The home has been registered with the Care Quality Commission for more than six years. The home is registered to provide nursing and personal care and accommodation for up to 45 older people and people with disabilities.
Staff were aware of their roles and responsibilities and followed the provider’s infection control policies to protect people, visitors and staff. The home was well maintained with regular environmental checks and emergency procedures were in place to support people if they had to leave the building. At the time of the inspection one people was isolating in their room following discharge from hospital. Staff were following Infection Prevention Control guidance to prevent any risk of infection.
We have not found evidence that we need to reassess the rating at this stage. “The staff here are very good especially the older staff, they are more aware of closing curtains and doors when they do things to help me”. Threeways Nursing Home was on two floors with bedrooms and bathrooms on both floors accessed by a lift. The ground floor included a kitchen, laundry room, dining room, a main lounge and offices.
The registered nurses attended fundamental training and additional training to ensure their nursing competencies were up to date. One person said that they were “well cared for” and “didn’t see anything to complain about.” Another person spoken with also said that staff looked after them well. Staff were supported to develop their knowledge and professional practice through regular supervision and yearly appraisals. Relevant training had been provided, including safeguarding, fire training and medicines, Staff knew how to protect people from harm and what action they would take if they had any concerns. Threeways Nursing Home is a nursing home and provides accommodation for up to 45 older people with a variety of nursing care needs.
Care homes nearby
We undertook an unannounced inspection on 13 and 14 December 2016 to check that the provider had made improvements and to confirm that legal requirements had been met. We saw that the provider had implemented an effective accident and incident recording system. This was to gather and analyse information about the risks to people's health, welfare and safety and make changes to the care provided where necessary. You can see what action we told the provider to take at the back of the full version of the report. Risk had been assessed and people were support to the independent in a safe way, with appropriate walking aids and assistance from staff to support people to move around the home.
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